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Privacy policy

last UPDATED: 27/04/2025

At Unveil Lifting Club (ULC), we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This privacy policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following personal data when you create an account, make a purchase, or contact us through our website:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address.

  • Contact Form Information: If you submit a message via our contact form, we collect the name, email address, and any information you provide in your message, so we can respond to your enquiry.

  • Payment Information: Credit or debit card details are processed securely by Wix Payments, our third-party payment processor.
    If you choose to save your payment method for future purchases, your data will be securely stored by Wix Payments in compliance with GDPR and PCI-DSS standards.
    We do not have access to your full card information.

  • Transaction Information: Order history, payment amounts, and any other details related to your purchase.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process your orders and deliver the products you purchase.

  • To communicate with you about your orders, provide receipts, and address customer service inquiries.

  • To comply with legal obligations, such as tax and financial reporting.

  • To improve our website, services, and products.

3. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., for tax or accounting purposes). For tax purposes, we will keep your data for up to 6 years in accordance with HMRC regulations. After this period, we will delete or anonymize your data.

4. How We Protect Your Data

We take the security of your personal data seriously and implement appropriate measures to protect it. These include:

  • Using SSL encryption to protect data transmitted between your browser and our website.

  • Storing data securely in compliance with GDPR.

  • Ensuring that third-party processors (e.g., Wix and payment processors) comply with GDPR and maintain high security standards.

5. Third-Party Services

We share your personal data with trusted third-party services, but only as necessary to operate our business and fulfil your orders. These services are GDPR-compliant and handle your data securely.

  • Payment Processing: We use Wix Payments to securely process your credit or debit card transactions. We do not have access to your full payment details.

  • Shipping & Fulfilment: We use Sendcloud to generate shipping labels and manage the delivery of your orders. Your name, address, and contact details are shared with Sendcloud solely for the purpose of delivering your purchase.

  • Product Fulfilment: We use Printful to print and ship certain products you order from our store. Your name, shipping address, and order details are securely shared with Printful solely for the purpose of fulfiling your order.

  • Trustpilot: We use Trustpilot to collect customer feedback and reviews. Trustpilot places third-party cookies on our website to enable automatic review invitations and verify genuine customer experiences. These cookies help us improve our products and services. Trustpilot is GDPR-compliant and securely processes any personal data according to their privacy practices.

These third parties only receive the information necessary to perform their services and are not permitted to use your data for any other purpose.

6. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: If any of the personal data we hold is incorrect, you have the right to have it corrected.

  • Right to Deletion: You can request that we delete your personal data, and we will do so unless we have a legal obligation to keep it (e.g., for tax or accounting purposes).

  • Right to Restriction: You can request that we limit the processing of your personal data.

  • Right to Object: You can object to the processing of your personal data for marketing purposes or other legitimate interests.

  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us via 'contact'.

7. How to Request Access or Deletion of Your Data

To access, update, or delete your personal data, please send a request to us at 'contact'. We will process your request within 30 days of receiving it, in accordance with GDPR guidelines.

8. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. This includes cookies from trusted third-party providers such as Trustpilot, which are used to collect feedback and verify customer purchases. Cookies are small text files that are stored on your device to enhance website functionality and track website usage.

You can manage or disable cookies in your browser settings. For more information, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at, please do so by contacting us here.​

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